Frequently Asked Questions

IPTV Premium UK is a premium UK IPTV subscription service. You get live UK and international TV channels, sports, and a large on-demand library of movies and series, streamed over the internet in Full HD and 4K to your TV, phone, tablet or computer.

IPTV means Internet Protocol Television: TV delivered over your internet connection instead of a satellite dish or aerial. You install a media player app on your device, we activate your subscription, and you can start watching live channels and on-demand content straight away.

You need a compatible device (Smart TV, Firestick, Android, iPhone or iPad, Windows, Mac or MAG box), a stable internet connection, and a media player app. Our installation guide shows exactly what to do for your device, and our team helps you for free on chat.

Activation is instant once your payment is confirmed and we have your device details. Most customers are watching within minutes of installing the app.

We have three plans: 3 Months for £30, 6 Months for £40, and 12 Months for £60. The longer the plan, the lower the price per month. See all details in our pricing plans.

The 12 Months plan at £60 is our best value. It works out at just £5 a month and includes a FREE media player. The 6 Months plan (£6.67 a month) and the 3 Months plan (£10 a month) are great if you prefer a shorter commitment.

Every plan includes Full HD / 1080p and 4K quality, reliable live TV streaming, all sports and PPV events, 25,000+ live channels, 140,000+ movies and series, a TV guide (EPG), support for all devices and IPTV apps, an easy setup guide, free step-by-step setup via chat, instant activation, secure payment and 24/7 support.

No. There are no contracts and no hidden fees. You pay the price of the plan you choose, and that is it.

When you choose the 12 Months plan you get a media player included for free. Message us on WhatsApp after ordering and we will explain how to claim and set it up.

Choose your plan on our pricing plans, enter your name, WhatsApp number and email at checkout, and place your order. We then send your payment details and subscription details by email and WhatsApp. Pay, and text us if you would like help setting up.

No payment is taken on the checkout page. After you place your order, we send you the payment details by email and on WhatsApp so you can pay securely.

We use WhatsApp to send your payment and subscription details quickly and to give you fast, friendly support. Please enter a real mobile number that can receive WhatsApp messages, with the correct country code.

First check your spam or junk folder. If you cannot find it, message us on WhatsApp or email support@iptvpremiumuk.com with the name and email you used, and we will resend everything.

Our refund terms are explained in full in our Refund Policy. If you have a problem with your service, contact our support team first. We are available 24/7 and we will do our best to fix it.

It works on Amazon Firestick, Android TV, Android boxes, phones and tablets, Samsung and LG Smart TVs, Roku, iPhone and iPad, Windows PCs and laptops, Macs, and MAG boxes. It also works with popular IPTV apps.

Our recommended media player is IB Player. If you already have an app you like, you can use it: our subscription works with all players, including TiviMate, Smart IPTV, IPTV Smarters, SmartOne and more.

Install the Downloader app, enter our install code, install IB Player, then send us your MAC Address and Device Key. We will set everything up for you. Follow the step-by-step Firestick guide.

They are two details shown inside the IB Player app that identify your device. Send us a clear screenshot of both and we will activate your subscription on your device.

Yes, setup help is free. Message us on chat and we will guide you step by step, or set up your account for you once you send your details.

Yes, if it is your first time installing apps with Downloader you need to turn on Developer Options and allow Downloader to install apps. Our installation guide shows you each step.

You get 25,000+ live channels and 140,000+ movies and series, including UK and international channels, live sport, kids content, news, documentaries and more.

Yes. We focus on UK and England IPTV viewers, with a wide range of UK channels alongside European and international channels.

Yes. All sports and PPV events are included in every plan at no extra cost.

Yes. A TV guide (EPG) is included so you can see what is on now and next.

Yes. There are kids and family channels as well as cartoons and animated films in the on-demand library.

Streams are available in Full HD / 1080p and 4K where the channel or title supports it. Our servers are built to stay smooth even at peak times such as match days.

As a guide, around 10 Mbps works well for HD and about 25 Mbps is recommended for 4K. A wired or strong Wi-Fi connection gives the best results.

Restart the app and your router, and move closer to your Wi-Fi or use a cable if you can. If the problem continues, message us with your device and what you are watching, and our team will help you straight away.

Our support team is available 24/7 on WhatsApp (+44 7446 385834) and by email at support@iptvpremiumuk.com. You can also visit our contact page.

IPTV is simply TV delivered over the internet, and the technology itself is legal. Please read our Terms of Use and make sure you use the service in line with the laws where you live.